Refund policy

As each Tulipp piece is created with care, we do not offer returns or exchanges.

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damages and concerns

We take great care in preparing your order. If something is not as it should be, whether damaged, defective, or incorrect, please let us know as soon as you receive it. We will review the matter and do our best to make it right.

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a note on certain items

Some items are not eligible for return. This includes custom and personalised pieces, as well as perishable goods such as flowers or plants, and personal care items.

If you are unsure about a specific product, you are always welcome to reach out to us before placing your order.